Planning

Projects and inspections

Prepare customers, sites, and inspections so the field team can begin with clear context.

6 min readUpdated 29 July 2026
01

From customer to project

Create the customer first, then a site with a clear name, address, and time zone. A project links that site to responsibilities and the later inspection and report history.

  • Use stable internal codes for customers, sites, and projects.
  • Complete the address so it appears correctly in reports.
  • Assign only active team members who may work on the case.
02

Prepare the inspection

Create the inspection in the project and review its workflow. Before capture, document the installation, scope, and conditions needed for the later professional assessment.

03

Run the field visit

Open the prepared project on the capture device. Assign every image clearly and verify on site that thermal and RGB media are complete and readable.

04

Hand over for review

Finish capture only after the completeness check. Synchronize the current state and hand open tasks to the reviewer with clear notes.